use of coupons and automatic promotions at the same time

juceisk
Shopify Partner
19 0 2

Hello everyone, I have a question and if anyone has information I would appreciate your help: is it possible to use coupons and automatic promotions at the same time?
Thanks

Reply 1 (1)

Victoria
Shopify Staff
2093 148 247

Hi @juceisk,

 

At this time discount stacking or applying a coupon code with an automatic discount will not work. Rest assured, I have a few app options and a workaround to help you achieve this and for your customers to use.

 

The first app option is Stackable Discounts that allows you to combine multiple promotions you've setup including automatic discounts and discount codes. You can stack discounts like a fixed amount, percentage off, buy one get one and volume type discounts.

 

Another app option is DiscountYard - Stack Discounts that automatically applies discount codes to your customers cart, and allows you to run multiple automatic promotions. You can also add a manual discount code on top of Shopify's automatic discount. 

 

A workaround for offering your customers a discount is issuing them a gift card containing the amount they'd save if they were to use multiple discounts at once. Before you issue a gift card you will need to activate the gift card option on your store for this to work. I'll share this resource to learn more about issuing free gift cards to customers. 

Victoria | Shopify 
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