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Using my own API app to integrate with Tradebox

Debi_Allsop
New Member
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I'm trying to use this new API app system on shopify to link to tradebox which is an order processing software. 

I have spoken with tradebox and they are confident that the set up from their end is fine, and amazon is set up and working great! 

 

I have been receiving a mix of two error codes:

The following error occurred while retrieving the Shopify Orders for Sales Channel Shopify: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

The following error occurred while retrieving the Shopify Orders for Sales Channel Shopify: The remote server returned an error: (401) Unauthorized.

 

I have checked and my SSL seems to be fine. 

 

Any advice or help would be great as i've contacted shopify and they have sent me links to forums and decided to offer me the shopify funding - NOT HELPFUL! 

 

2022-03-08 (1).png2022-03-08 (2).png2022-03-08.pngScreenshot 2022-03-08 153808.png

 

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