UX Functionality issues - Filters, Infinite scroll

[shreyjindal]

I have a shopify store, i am using a theme called "Paris" by Crown studio & facing UX issues:

1. Infinite scroll - unable to configure infinite scroll - it'll just load 60 products v 350 i have; though its available as an option in the theme settings, have had to use pagination, which is a bad experience for fashion category. We managed making some progress here, but then its loading products from other collections too.

2. Filters - The colour filter picks up all products with a particular colour & all corresponding variants - Eg. Blue filter will also show the Red, Pink if they're available as variants for any product that has a blue colour too.

Would appreciate any solutions here store URL - www.aptforever.com 

[PaulNewton]

Hi @shreyjindal 👋 You'll only get basic troubleshooting as everything listed is advanced work beyond the scope of the forums for simple discussions regardless of omitting inspectable pages for other people to actually look at.

Turn off all apps and retest.

If the themes never been modified by you or apps install a fresh copy and prove that it's a built in bug in the theme then contact the themes developers for support or hire someone to fix it in the interim.

If the themes been customized It's either install a fresh copy of the theme, or restore a prior copy/backup without those issues.

Otherwise theme needs to be fixed.

If you need theme repair services then contact me.
Contact info in forum signature below ⬇ ⬇ ⬇.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.

[shreyjindal]

Hi thank you so much for responding my store url is www.aptforever.com

[PaulNewton]

Are any of the described issues on the homepage?

Don't make others dig or do guesswork or try to read minds.

Link to an actual url that is the topic of discussion; with any reproduction steps.

infinite scroll - In the case of the headbands I can scroll to the bottom on chrome browser(desktop windows)

filters -  looks like that's working as intended for a filter system. Showing a product with characteristic-X means showing that products card and if the product card shows all the products characteristicsA-Z that has nothing to do with the filter system. 

It's a product filter first not a variant remover, changing that means either having all products as single standalone variants with zero other options, or an advanced theme customization.

[shreyjindal]

https://aptforever.com/collections/headbands

The issue is on the PLP pages infinite scroll & filters both.

For filters - The ideal behaviour should be populating only the variants of
the products with the selected colour, but that's not happening 😞