Variant Image Transition Issue on Mobile - Assistance Requested

Carrozoom
Visitor
2 0 1

Hello Shopify,

 

I'm reaching out as I've noticed an issue on my store when customers open it on mobile devices. Specifically, when they switch between different variants, there seems to be a lag in the variant image transition, impacting the smooth experience.

My store link is CarroZoom.com, and I would greatly appreciate your assistance in resolving this matter. Ensuring a seamless and smooth shopping experience for our customers is crucial, and any guidance or support you can provide to address this variant image transition issue on mobile devices would be highly valued.

Thank you in advance for your prompt attention to this matter.

 

I look forward to your guidance on resolving this issue and improving the overall mobile user experience on CarroZoom.com.

 

Reply 1 (1)

PageFly-Theodor
Navigator
353 49 52

Hi @Carrozoom ,
This is Theodore from PageFly - Shopify Page Builder App.

Start by examining the problem on a mobile device in order to resolve the lag in variant picture transitions for your Shopify store, CarroZoom.com, on mobile devices. Make sure your variant photos are not too big for the web, as this can lead to latency. Update your Shopify theme frequently because they generally bring with them performance enhancements. Examine the store using several mobile browsers and think about turning off any new custom scripts or third-party apps that might be interfering with your theme. whether there are any inefficiencies in the Liquid code, go back to a previous version of your theme and see whether any changes made recently are the cause of the problem. If you need more assistance, try engaging a Shopify specialist for a more in-depth review and get in touch with Shopify Support. Frequently

I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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