Have your say in Community Polls: What was/is your greatest motivation to start your own business?

Re: Variant inventory set to zero, but variant still available.

Variant inventory set to zero, but variant still available.

Ardent
Visitor
1 0 0

Anyone have a fix for this? I've set inventory levels a hundred times, but today it's not working. Anyone have an explanation before I'm forced to simply delete the variant (if that will even work)?

Replies 2 (2)

Kayori
Visitor
2 0 0

I totally get your frustration—I've been there too! I once had a variant that showed as out of stock even though I set the inventory right. What worked for me was refreshing my store's cache and checking for any apps messing with the inventory. Sometimes, plugins can throw a wrench in things. If it comes down to it, deleting the variant might help, but I’d recommend backing everything up first, just to be safe.

Zopi
Shopify Partner
106 8 73

Hi @Ardent

 

Are you using any third-party apps to manage your inventory? When you have products with multiple inventory locations, Shopify’s inventory stock can get confused and show the wrong number of available items. If you’re experiencing sold-out items on your Shopify store, follow these steps in the guide to fix: https://help.zopi.io/why-do-shopify-products-show-sold-out-steps-to-resolve-it.html

Found my advice useful? A like or marking it as the solution would be appreciated!


 Available on Shopify App Store and start FREE now.
Join us today on our website: https://zopi.io/
Visit our Help Center or email us for personalized onboarding assistance, get access to exclusive dropshipping news and tutorials.