Vetting a Shopify expert

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How do you Vet a Shopify expert? I have been bombarded with these Shopify experts reaching out about helping with my Shopify store. All claim to be experts and can help my store see massive sales. I even have telling me they can run some type of analysis that will help my store get rid of trademark or avoid trademark violations for a "small" fee of course

Replies 2 (2)

Shopify Staff
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Hi there, @claymca. Thanks for taking the time to reach out to the Shopify Community Forums with your question! My name is Imogen. It's good to meet you!


Running an online business and having your contact information available for customers certainly can result in some freelancers 'cold-calling' you in regards to trying to find work by offering assistance with your Shopify Store. A good habit rule to have is to only seriously consider engaging with these freelancers if you are actively seeking assistance with your store, and they're offering to help you with that specific request. Even I have received 'coldcall' requests from freelancers looking to provide me assistance with my store, and I ignore them as I'm not seeking their help, or their engagement, and if I do need assistance, I'll go out of my way to make folks aware of that before I consider working with a freelancer.

The best way to ensure that you're working with a trusted third party Expert is to considering working with one of our official Shopify Partners! Shopify Partners are third party freelancers that are members of an official Shopify program where they're able to offer their services to help merchants build their stores, educate merchants on Shopify, and more! If you're interested in seeking services from a Partner, then I recommend going directly to our Partner Directory to find potential Partners to work with!

Imogen | Social Care @ Shopify 
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So there is no way to search for these persons. They are using Shopify logos and icons. And claiming to be able to get me trademark acceptance.