Visa Mastercard Settlement Information

Visa Mastercard Settlement Information

AeroForceTodd
Excursionist
25 0 8

Has anyone been successful filing for the credit card settlement?  Were you able to obtain the following information to complete your claim?

 

  • Merchant Services Sample Statements
  • Merchant Services Processor Merchant Number
  • Store Name/Store Number
  • Merchant Services Processor Name

The estimate provides was off by over 95% (of course).

Reply 1 (1)

DaisyVo
Shopify Partner
3796 412 499

Hi @AeroForceTodd 

I hear you—it can be frustrating when the estimated settlement amount seems way off, and tracking down the required details feels like a hassle. If you’re trying to file a claim and need specific merchant processing info, here’s what you can do:

1. Get Your Merchant Statements

  • Check your monthly merchant service statements (from your processor).
  • If you don’t have them, request copies from your payment processor. Most should provide past statements upon request.

2. Find Your Merchant Number

  • This number is assigned by your processor and can be found on your statements, online portal, or by contacting customer support.
  • If you’ve switched processors over the years, you might need to request it from past providers.

3. Locate Your Store Name & Store Number

  • This should match the information registered with your payment processor.
  • You can also check your business tax records or past transaction reports for consistency.

4. Identify Your Payment Processor

  • Look at your bank statements—your processor’s name should be listed in transaction descriptions.
  • If you're unsure, reach out to your bank or past processor for confirmation.

5. Handling Incorrect Estimates

  • Many people are reporting that the estimated settlement amount seems way too low.
  • If you believe the estimate is inaccurate, submit your own documentation (such as historical processing statements) to challenge it.

If you're still missing some details, your best bet is to contact your current or former payment processors. They should have the records you need.

If you need any other assistance, I am willing to help.
Best regards,
Daisy.

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

Avada SEO & Image Optimizer - The #1 SEO solution