Website not clickable on some devices, sometimes

learningquick · ‎09-30-2024

Hi all, I have discovered that my website is having issues- it's loading, but sometimes, on PC's and mobile, when you click on a link or even the menu, nothing happens. If you refresh it, it works again. this doesn't happen every time, or to every person who has tried it for me. what could be wrong?? I've noticed a drop off in orders, obviously!

www.altasphere.com.au

thankyou for any help/ advice

thissiteisascam · ‎09-30-2024

shopify is a scam with zero customer service. thats one of the problems

Dan-From-Ryviu · ‎09-30-2024

I guess the network of the device's issue.

- Helpful? Like and Accept solution! Or Support me: Buy Coffees
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

learningquick · ‎10-01-2024

Thank you- you speak of Wordpress- so will your solution work with Shopify?

Website not clickable on some devices, sometimes

Website not clickable on some devices, sometimes

Community Blog Articles