Website not loading

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Hi,  my website won't load, it says error, new domain, can this site steal your data?


help me. i bought a domain from shopify, i don't even know what the problem is.



Reply 1 (1)
Shopify Staff
Shopify Staff
1946 137 222

Hi, @Anastasiia11.


Welcome to the Shopify Community.


Are you still experiencing an issue on your end when navigating to your website? If so, could you please share a screenshot for better visibility?


Using a Google Chrome browser I was able to access your website with no loading issues. I've also checked your DNS settings which all point to Shopify's records.


Please see the screenshot for reference below.



As @SnarfSnarf has mentioned, you may want to try using a different browser, incognito window or possibly clearing your cache and cookies to rule out any browser issues. You can check out our Supported Browsers resource for what major browsers Shopify supports.

Victoria | Shopify 
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