Website not updating

Wholesalerobes1
Visitor
1 0 0

I am trying to update the home page of my website - i am managing to edit and have this how i want it so have a picture with shop all button at the top then i have added featured collections below this - i have saved this on the edit page but when i am going onto my website this isnt reflective - it is letting me do everything else but not change the layout and add stuff to my home page. (allowing me to save on edit page) just not reflective on live site.

 

please can someone help?

Reply 1 (1)

Mac
Shopify Staff
1688 177 278

Hi, @Wholesalerobes1.
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

It sounds like you are experiencing an issue when editing your theme. If you are previewing the theme, you will also want to ensure that it is published as well. It's possible that you are editing another theme that is not published. You will also want to try repeating the steps via a different browser or device to rule out a local issue.

 

If that does not solve the issue, we would be more than happy to continue assisting you through our Help Center. To access our live support, you can ask the Virtual Shopify Assistant to "contact support." It will guide you on the next steps to connect with a team member who can provide further assistance tailored to your account.

 

Mac | Social Care @ Shopify 
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