website not working for customers

Naturalumber · ‎08-15-2024

Hi there

My website www.naturalumber.com is not working

BSSCommerce-B2B · ‎08-15-2024

Your domain www.naturalumber.com might have expired or not properly configured.

If our suggestions are useful, please let us know by giving it a like, marking it as a solution.

BSS: B2B Wholesale Solution |BSS: B2B Portal, Quote, Net 30 | B: B2B Lock Password Protect

Need help from our expert? Kindly share your request with us via community@bsscommerce.com

BSS Commerce - Full-service eCommerce Agency

Imogen · ‎08-15-2024

Hi there, @Naturalumber! Thanks for taking the time to reach out to the Shopify Community Forums with your domain situation. My name is Imogen. It's good to meet you!

I loaded up your site here and I did experience an issue with loading your website. This is usually indicative of an issue with your domain and your domain settings. Is your domain a domain that you purchased through Shopify? Or, is it a domain hosted by a third party and is connected to your Shopify store? When you login to your Admin and go to 'Settings > Domains', do you see any error messages there related to your www.naturalumber.com domain?

Imogen | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

website not working for customers

website not working for customers

Community Blog Articles