Website Redirect

ssjafri · ‎02-05-2025

Hi, We have recently faced an issue that when accessing our website from a phone, after loading, it automatically redirects to random other websites. Has anyone faced this before? It does not happen all the time or to everyone. But happens enough that we have noticed it. Can anyone suggest how to fix it ?

Kyle_liu · ‎02-05-2025

Hi @ssjafri

Please share your store url.

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
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ssjafri · ‎02-05-2025

Hi,
Our website is

Www.threadpalettelondon.com<>

thanks
Saima

Kyle_liu · ‎02-06-2025

I found a third-party URL 'wp54trk.com' on your website. Please search for one in the code and delete it

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me Email Me Buy Me A Coffee

TheUntechnickle · ‎02-05-2025

Hi @ssjafri,

We'd love to help you diagnose and fix this issue! It sounds like there might be an unwanted script or malicious injection causing the redirects. Please DM or email us your Shopify Collaborator Code, and we'd be happy to take a look at your store and theme code to identify the problem.

Looking forward to assisting you!

Best,
Shubham | Untechnickle

Helping for free: hello@untechnickle.com

Don't forget to say thanks, it'll make my day - just send me an email! 

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BevSchweigert · ‎02-09-2025

I am having this issue too! Can anyone help me?

Website Redirect

Website Redirect

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