Website ssl and showing my website as a spam for visitors

Website ssl and showing my website as a spam for visitors

oliverhilario
New Member
9 0 0

I'm experiencing an issue with my website's SSL and security. Many visitors are seeing warnings about malware and phishing, labeling the site as spam. Despite this, my SSL certificate appears to be valid. I need to resolve this problem urgently as it is delaying the launch of my eCommerce platform.

Replies 4 (4)

Small_Task_Help
Shopify Partner
559 17 39

Hi,

 

Please share your store url

Click here to Contact and Get Shopify Store Help
E-mail - hi@ecommercesmalltask.com
We are Shopify Experts in India
Google My Business - Ecommerce Small Task

oliverhilario
New Member
9 0 0

I think that I fixed the issue, but here is the url just in case. Looks like it was on the DNS but just take a look on your end to make sure everything is ok. Thanks for your help.

 

oliverhilario
New Member
9 0 0

The issue still showing, after I fixed it. Attached is an image of what I see if I use Firefox.

error url.jpg

Blair
Shopify Staff
2057 269 242

Hi @oliverhilario,

 

Thank you for reaching out to the Community! 

 

After taking a closer look, I'm not seeing any errors with your domains DNS records. Due to this, I'd encourage you to connect with our support team directly for further investigation. They will be able to get you authenticated and ensure the domain is correctly pointing towards Shopify. 

 

Please let me know if you have any troubles with this. 

Blair | Shopify 
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