Website

[YungOzzy]

So I paid for the website to be up and it has been up for a week but recently I went to the site and it’s not showing up.

[Victoria]

Hi, @YungOzzy.

Welcome to the Shopify Community.

I understand you paid for your subscription plan, the website was successfully showing for one week however, your website is no longer displaying.  

I'd like to ensure I have all details to help you out. Could you provide information on the following:

• Please share your store URL.
• Please provide a screenshot of what you see when navigating to your website.
• Are there any error messages/banners within your Shopify admin?
• Have you received any email correspondence from our support team?
• Can customers replicate the issue?
• To confirm, have you removed your online store password?

I'm looking forward to hearing back and learning more.