What am I receiving from shopify that other platforms aren’t offering to help me succeed?

[truehumanity]

Shopify most definitely has a lot to offer and that’s why I decided to go with Shopify vs similar platforms. 

The one issue is that it felt pretty easy connecting other apps and posting merch but since then i’ve plateaued. I have created ads, shared my store on my different social media sites. 
I don’t feel like I am getting enough support from shopify when it comes to making sales. I have done research on how people feel about what I sell and I got great reviews but once I finally put the items up for sale I haven’t sold a thing.

Does anyone else feel the same way?

[Imogen]

Hi there, @truehumanity! Thanks for taking the time to reach out here to the Shopify Community Forums to share your thoughts around your business and the role (or lack thereof) that Shopify is playing in your ability to make sales. My name is Imogen. It's really good to meet you!

Thanks so much for such a candid post! Shopify Support Staff like myself are here to do what we can to help merchants make improvements to their store's conversion rates, as well as keep those sales coming! We have loads of resources available in our Blogs area that is filled to the brim with content that we want folks just like you to engage with in order to constantly grow and improve one's business!

Are you able to provide me with some specifics around the details of your business, @truehumanity? How long have you been in operation? Can you expand on the sort of marketing that you've done for your business so far? What sort of advertising have you done? Have you had any sales yet? If we can get a clearer picture of where your business is currently standing, we can advise on helpful, actionable next steps for you to consider!