What does 'Fulfillment in progress' mean on e-commerce platforms?

1 0 0

Hi I’m new and still trying to get the hang of things on Shopify, it makes me nervous not knowing what “Fulfillment in progress” means ( I know what it means but it seems confusing on here). I have a balance on my account so once I hit “fulfill” it should work. The problem is I don’t know when or if the status will change nor do I know how long that process takes. Does anyone have any idea? Or do I at least make any sense to anyone?? 🤦🏼‍♀️😅 

Replies 2 (2)

Shopify Expert
2284 208 607

Fulfillment in progress means you (or an app) requested fulfillment to a 3rd party fulfillment service.


That fulfillment service (or app) is responsible for updating the status when they ship it.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales

Shopify Staff
2536 232 539

Hi @Orionsbelt,


Thank you for getting in touch. Can you please confirm where exactly you are seeing this "fulfillment in progress" label? Are you seeing in within an individual order in the Orders section of the admin, or elsewhere (e.g. in an app)?

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog