What does SSL pending mean for my new domain?

What does SSL pending mean for my new domain?

stonesdumaroc
Visitor
1 0 0

Hello, yesterday i bought a domain for my store "stonesdumaroc.store" it still says SSL pending and i have no idea what it means? COuld somone help me out. Or is it just to wait? Yesterday i had multiple errors also but it seems like they dissapeared. 

 

Thank you 

 

- Stones Du Maroc

Replies 4 (4)

Mac
Shopify Staff
1702 178 286

Hi, @stonesdumaroc!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

Great job on purchasing your domain! This is an excellent way to make your brand more market-friendly and can drive more traffic to your shop. I understand that you are currently in the process of setting up your domain and have some concerns. To provide some context, if your SSL certificate is pending, it means that the secure connection between your online store and your customers' browsers is not fully established.

 

To address this, ensure that you have properly verified ownership of your domain. You will also need to consider that it can take some time for DNS changes to propagate across the internet. This propagation period can last 48 hours. It's important to be patient and wait for the changes to take effect. During this time, you can continue to monitor the status in the Settings > Domain section of your admin. 

 

If you are still having issues, we’d be happy to continue assisting you through the available contact methods in our Help Center.  If you see the chat assistant, you can ask to contact support and it'll guide you with your next steps on how to connect with a team member. Once you get in touch with support, we will be able to take a closer look.

Mac | Social Care @ Shopify 
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ranbrsollc
Visitor
2 0 0

its been more than 5 days and my ssl is still pending ive consulted assistance from where i bought the domain and they have checked and said that my records are setup correctly.

ranbrsollc_0-1723322077892.png

 

 

 

Shay
Shopify Staff
3110 473 650

Hey there @ranbrsollc 

 

I took a look at the domain https://ranbrosllc.com and it appears that the SSL certificate has since loaded. Are you still seeing an error in your admin? What about on the customer facing site? 

Shay | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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ranbrsollc
Visitor
2 0 0

its done thank you for ur assistance.