What happens if I can't provide ID for payment acceptance on time?

[lbeClothing]

To accept your payments on shopify you have to do an identity verification, At the moment i do not have a photo ID but i’m in the process of getting one, The identity verification page says “Upload a copy of a valid government-issued photo ID by July 29, 2023 at 2:58 pm” Which i won’t have my Id by then, what happens when that time is up and i still haven’t sent in an ID, will shopify take my money away? 

[Blair]

Hi @lbeClothing,

Thank you for reaching out to the Community! I'm happy to provide some assistance with your Shopify Payments, to ensure this gets resolved. 

When it comes to account specific inquiries like this one, we encourage you to Contact Us directly. As we don't have access to any account information through the Community, it will allow for our advisor team to take a closer look into the verification process and ensure it can be successfully completed.

To contact us, you can:

• Head over to our Support Page.
• Log into your shop.
• Select the topic 'Starting a store'.
• Scroll to the bottom of the page to view all available support options.

Please let me know if you have any other concerns.