All things Shopify and commerce
Where is the option to use Venmo on shopify? I see the logo for Venmo at the bottom of the page but not when I do a test buy. When I get to checkout there is no option for Venmo.
Thanks for your help.
Sami
Hey @Keatseye.
Thanks for reaching out.
Could you let us know where your online store is located?
In order to use Venmo on your Shopify store, you will need to have PayPal enabled as a payment gateway. The reason for this is because Venmo is a Supported PayPal provider and is only available US merchants during this time. If you are a merchant in the United States, and have PayPal Express Checkout enabled in your checkout, then Venmo will appear as an accelerated payment option on your store.
Looking forward to your response.
Ollie | Social Care @ Shopify
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Hey @Keatseye.
Thanks for the quick response.
I am sorry to hear about the difficulty of setting this up. Since your online store is located in the US and you do in fact have the PayPal gateway enabled on your store. The option for Venmo should be displayed within the Shopify checkout as an accelerated checkout button.
In this case, I think the best option would be to reach out to Venmo support to see if your account requires additional verification or another step to have accept online purchases from your Shopify store.
Let me know if you have any additional questions.
Ollie | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Did you learn how to active online purchase service for Venmoe?
Hi Keatseye.
I have been going through the same exact song and dance for a week now. I've spoken to at least a dozen support specialists and none of them have been able to help me. I'm just curious if you ever found an actual solution? Thanks.
Hi Sami,
I think they may have gave you incorrect information again, cause I know for a fact both Venmo and Shopify have human customer support. I spoke with both this past week.
Sorry to hear you never got it figured out and you didn't get the grant. I haven't heard anything about a transfer of ownership, but then again, I am new to the platform.
We could not get this working either. Most people in Hawaii use Venmo. So if you can please help us.
Thanks. Same to you!
Hi Sami, I came across this thread when trying to figure out how to make the Venmo payment option more
visible (still looking.) But, here is how to get to it: you have to add to cart, then go to checkout and eventually you will get to express payment options where you can click on “more”, and then finally venmo pops up. You may have already found this but I thought I would pop it in here for anyone still looking. It should be WAY more
visible though. P.S. I used to live in Easthampton so this post caught my eye.
It is active on your site, when using mobile at least, if I was at the right one - detour books?
My shop is located in Easthampton, MA, USA. I've been on Shopify for 8
years so yes--of course, PayPal is enabled as is express checkout option.
I spent an hour with Shopify tech Sunday 8/7 and they determined I
needed to "activate online purchases" in the Venmo app. But there was no option on the app to do that. I contacted Venmo and have been waiting too long to get this basic information…ugh. I will post the solution on this board and the FB page for Shopify Beginners when they get back to me.
Thanks so much for your follow up.
sami
We could not get this working either. Most people in Hawaii use Venmo. So if you can please help us.
Hi Fatima, I'm sorry, but I'm actually still looking for the answer myself. I've almost given up at this point and started looking for alternatives.
Got it. I can't find any solution. We want to see VENMO on checkout and NOT PAYPAL
Hey, Im dealing with the same issue. I am located in the united states and have PayPal express but cannot seam to find the venmo option when checking out. Any help would be much appreciated, thanks!
Hey!! Same issue here!! I don’t know if you’ve already tried this, but it wouldn’t work on my phone to try and check out with Venmo. It simply wouldn’t show as an option. But then when I tried on my laptop it showed as an option! So mobile devices, for us anyway, wouldn’t work. Let me know if that helps anyone!!
Kerri
Boho Mama Creations
All of the information for paypal and venmo DO NOT work!
I am new to Shopify. On my phone I am able to see the Venmo button (not very easily seen or intuitive), when I use Safari browser, however. Venmo button doesn’t appear on Chrome browse.
When I select Venmo, it takes me to Venmo where I select the information and then it returns me to Shopify. After a few seconds, it comes back with the error message “Processing error, try again later” is there more details on what the error message means so I can fix it? Do I need a Venmo Business account linked with PayPal or can I use my personal Venmo account? Any help would be appreciated. Thanks
That absolutely stinks that Venmo will not work with Shopify. That is the reason I choose Shopify online store, because a customer can choose to pay by CC or Venmo while the other platforms only accept CC. Does anyone know of another platform that accepts CC and Venmo?
This can be done because my friend uses shopify and had venmo as a payment I just asked her how she set it up waiting on her to replay
Did you ever find anything out regarding using Venmo as a payment option in Shopify? I do not see where to connect it?
Thanks!
I'm terrible about getting on here and checking my threads. I asked my friend just now. Her site is https://shophighway3.com/ and it's clearly at the bottom of her page as a form of acceptance so you CAN do Venmo.
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