All things Shopify and commerce
Hey @YOUSUF0802.
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful! As Shopify is a platform that hosts online businesses, we do not manage or ship the orders ourselves. Since each business operates independently - it would be best to reach out to the business that you made a purchase from. Typically, an online store will have a Contact Us page towards the footer of the website. They would be in the best position to provide you with insight and support.
Let us know if you have any questions.
Ollie | Social Care @ Shopify
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