White blank page appears when I navigate back to previous page from any product

[kk1212]

Hi, I get a white screen whenever i navigate back to previous page from any product on mobile device only. It works fine on laptop/desktop. 

Any help will be appreciated. Below is the store address.

www.sizyx.com

PS- There is no "Animation>Transition " in Theme settings on the online store.

[GemPages · Accepted solution]

Hello @kk1212

I would like to give you some recommendations to support you

You can follow these steps:

1. Go to Online Store->Theme->Edit code

2. Open file theme.liquid then add this code to above the </head> tag

<style>
body{
opacity: 1!important;
}
</style>

Hope my recommendation can works and support for you!
Kind & Best regards!
GemPages

[kk1212]

@GemPages , thanks a lot for reply. It works perfectly now. 

[juliethdiaz]

YOU ARE THE BEST

[Liga]

Thank you! You solved the same issue in my store also! 🙂

[mauriluciano]

Thank you very much! After searching 2 hours this was working finaly instant. 
Perfekt it was working! 

[Victoria]

Hi, @kk1212.

Welcome to the Shopify community. We appreciate you reaching out to share your question here.

When navigating to your website on a mobile device using (Google Chrome and Safari browser) I was unable to replicate the issue you're experiencing. I was able to click into multiple products from your collections and navigate back to the previous page with no white blank screen.

I'd like to gather more information so that we can best identify this together. Could you provide more insight on the following:

• Are customers able to replicate the issue? Have they reported this issue to you?
• What browser on mobile are you currently using?
• Have you tried installing a fresh Shopify theme to see if the issue persists?
• Have you tried clearing your cookies and cache on mobile and retrying the above steps?

While browsing your store I noticed you haven't had a chance yet to set up an FAQ page. Did you know that creating an FAQ page can help answer customers burning questions, improve your SEO and site navigation and earn trust from your customers? If you're not sure where to start, we've got some great examples listed on our Shopify blog.

[MRamzan]

Here I solved. You can copy and paste this code by following the video tutorial;

<style> 
    html,body {
        opacity: 1 !important;
    }
</style>