White Screen after login

White Screen after login

micaela636
Visitor
1 0 0

When I log into my account I am taken to a white screen with no progress. I have tried different computers and browsers. I have even tried incognito mode. This is all I see: 

 

micaela636_0-1731698470562.png

 

I have cleared the cookies and all of my browsers are updated. I have tried Chrome and Edge. I did a password reset this morning so I know that it was the correct password.

 

This is the address that it takes me to:

https://admin.shopify.com/?ui_locales=en

 

and that is just a blank page with nothing there.

 

Replies 4 (4)

vantagequest
Visitor
1 0 0

I'm having the same issue in Edge, Brave, and Firefox.

LizHoang
Shopify Partner
1251 159 195

Hi @micaela636 

 

Can I have the store URL to check further on it for you?

Thank you so much.

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teksolutions
Visitor
1 0 0

1234567890

LizHoang
Shopify Partner
1251 159 195

Hi @micaela636 

Can you share with me your store URL with me to check further on it? 

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

Check our Joy Rewards & Loyalty Program