All things Shopify and commerce
Why am I being charges $31.32 every month since January, but still unable to get into my store? The store that comes up is devoid of product, and says I am in trial period? What the heck?
Hey @dstitchery
To resolve this issue, I recommend reaching out to Shopify's customer support directly. They will be able to assist you in understanding the charges and resolving any problems with your store's setup. Shopify offers 24/7 customer support through various channels, including live chat, email, and phone. You can find the contact information on the Shopify website.
When contacting Shopify's support, make sure to provide them with relevant details about your account, such as your store name, billing information, and any error messages you may have encountered. This will help them investigate the issue more effectively and provide you with a solution.
Remember, Shopify's support team is best equipped to assist you with account-specific problems, billing inquiries, and technical issues related to your store. They will be able to provide you with accurate information and help you resolve the situation.
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Best Regards,
Moeed
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