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Why am I not receiving my product export emails from Shopify?

Solved

Why am I not receiving my product export emails from Shopify?

Angelf1111
New Member
7 0 0

I have tried several times to export my products in shopify but never receive the csv files via email even though the pop up shows that it was sent to my email. 

Accepted Solution (1)

Trevor
Shopify Staff (Retired)
3408 463 1021

This is an accepted solution.

@Angelf1111 

 

Sometimes CSV files get stuck during the export process, resulting in the CSV never arriving in your inbox. To resolve this, you will need to contact Shopify Support. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)

Trevor
Shopify Staff (Retired)
3408 463 1021

This is an accepted solution.

@Angelf1111 

 

Sometimes CSV files get stuck during the export process, resulting in the CSV never arriving in your inbox. To resolve this, you will need to contact Shopify Support. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Angelf1111
New Member
7 0 0

Thank you Trevor for your help!