Why Am I unable to manage Instagram & Facebook on Shopify

Cmnscentz
New Member
16 0 0

I connected my Shopify store with Instagram & Facebook and set it up when initially connected.   Now when I go into Shopify using my Laptop and try to manage the Instagram & Facebook Shops, I'm prompted to login to Meta and takes me to one link to another.   And, when I did a test purchase through my Instagram Shop to order a personalized item to indicate a unique name, it did not allow me or promp me to enter or indicate the name I wanted.  Any help will be appreciated. 

 

Replies 3 (3)
Cmnscentz
New Member
16 0 0

Not sure what you mean with your response of, "Alright lets serves as source of help......".  Please provide clarification on you response.

Cmnscentz
New Member
16 0 0

I would like to get assistance or guidance to have the "Prices" and "Compare to" prices on my Instagram & Facebook Shops match my Shopify Store prices.

Cmnscentz
New Member
16 0 0

And would like to be able to log into my manage my Instagram & Facebook Shops through Shopify.  I keep get error messages that it's not available.