Why are all my product pages suddenly missing?

KeyboardMine
New Member
7 0 0

Suddenly all of my product pages are missing. Anyone else? I did dink around with the Google tags yesterday in the theme but I can't imagine it doing this...

Replies 3 (3)

JHKCreate
Shopify Expert
3571 638 921

Hi @KeyboardMine 

 

Could you possibly share your store's URL so we can have a look? Any other changes?

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Gayatri2002
Visitor
1 0 0

https://sugarblazecandles.com/

All of a sudden all my product pages (2 pages) got disappeared!. I get a 404 error. I checked through my shopify admin, I haven't deleted my products. All the solutions avaialble on internet are not solving my problem. please explain in simple language. 

Mac
Shopify Staff
1674 170 271

Hi, @KeyboardMine!

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

 

My first suggestion is to look at your theme code and try to revert back to a previous theme version. Head to Online Store > Themes > Actions > Edit code and select the theme liquid. Here you can click on older versions and revert back to previous backed-up copies of your theme that are created and timestamped based on when you made changes to the code. 

 

Alternatively, you can also download a fresh copy of your theme from the theme store or developer to see if this issue is related to your code, or has something to do with your product settings. If the issue appears to be related to your products, then I'd ensure that all of your products are available to your sales channels. As well as making sure that your collections are published.

 

Kindly reply back to this thread with any questions or updates and we can continue our conversation further! 

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