Why are changes I make to pages and products being reverted hours later?

Why are changes I make to pages and products being reverted hours later?

Sarina23
Visitor
1 0 3

Hello, multiple times now I have spent hours making changes to pages and products in my site, only to have them reverted back to their original versions hours later.

This problem is intermittent and not occurring every time but has happened on at least 5 occasions now.  Is there some kind of caching issue on your side that keeps reverting my changes over night?

This has cost me so much time and energy that I am at my wits end.  Please let me know how to resolve this. 

Replies 9 (9)

JoesIdeas
Shopify Partner
2490 229 672

Check your apps, maybe you have an app that has an automated job or sync feature.

If that's not it, check with your team to make sure people haven't been editing the same areas.

That's the only 2 reasons I can think of that could be doing this.

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tactics
robertrz24
Visitor
1 0 1

I have been having the exact same issue as stated above. I will work on a product and then a day later it will revert my product name to the aliexpress name. It also reverts the price changes and it removes variant photos.

lucaselkinson07
Visitor
1 0 2

Is there a definite solution? I am experiencing this issue with my products and i do not have any apps effecting it, unless auto-ds is causing it... 

Zwhispers
Visitor
2 0 0

Same. It keeps listing Printify as the vendor, why do I want people to know that, I don't . 

 

Zwhispers
Visitor
2 0 0

No that is not it because there are no apps and im the only one here, was this ever resolved? I thought I was losing it at first, then I started paying distinct attention, such a waste a time if you're dealing with hundreds of products, only to have them disappear.

 

TheBircherBar
Tourist
6 0 2

Same issue here!

Hueb
Visitor
1 0 1

Hello, we appear to be having the same issue with our store. Did you ever end up finding a solution? 

LCronje
Tourist
4 0 1

I am having the same issue and it is SO frustrating.  I am ready to find a new platform other than shopify.  Even the website platform looks different the next day after I spent hours making revisions.  

 

Did you ever find a solution?

cypressnorth
Shopify Partner
1 0 2

In my case the site was using an app called Shogun that was overriding the product description if you edit the product directly. Making the edit in shogun got the change to stick.