Why are customers being logged out immediately?

[chrisngrod1]

First thing is that the login page is confusing for some customers who think they need to make an account first.  It doesn't say register or anything.  For people that have never used my site before, they are not going to assume they have a login.  Maybe that should say login / register?  I don't think we can edit that page at the moment.

When a customer does login, they go to their account page.  Then if they hit go to store they are still logged in.  As soon as the customer clicks any other link, they are logged out and have to log back in.

https://www.reddit.com/r/shopify/comments/16uo07l/new_customer_accounts_login_loop/

I think this same phenomena is explained in this Reddit thread.

This video illustrates the issue.  I have also tried this in incognito mode to rule out cookies....

https://www.youtube.com/watch?v=DYTVtcp3d7w&feature=youtu.be

[Merchanto]

To improve the login page, you can customize the text by editing the theme language settings to say “Login / Register” for clarity. For the logout issue, check if your theme or any apps are causing the session to end unexpectedly, and try clearing cache or updating cookies settings. You might also want to review any custom code that could interfere with session handling.

[chrisngrod1]

Thank you.  I checked the theme content, but most of the log in stuff seems to surround the classic accounts.

I saw people complaining in other threads about an inability to edit most of the above.