Why are customers not purchasing from my online store despite high traffic?

[DaniyalMubashir]

hello i am Daniyal. i made a shopify store and doing everything possible in terms products,websites etc and still reviewing it but its been 2 months and i have not seen a sight of sales despite thousands of people coming and visiting my store daily on an average of 300-400 people visit my store. people come even go till checkout but they don't purchase. i am confused what am i doing wrong as now a days everyone is doing dropshipping and making sales easily.

[DaniyalMubashir]

https://ebuyfi.com

[Victoria]

Hi, @DaniyalMubashir.

Thanks for getting in touch!

As @lumemight has mentioned, if you can kindly provide your store URL we can take a look and provide tailored feedback for you.

You mentioned that you've had an adequate amount of visitors browse your store and reach the checkout point but have not completed a purchase. To confirm, have you tried navigating your store from a customers experience and heading to checkout to make note of any pain points that can be addressed?

There may be several reasons why visitors may reach checkout and decide to not make a purchase.

• If the checkout process is lengthy, complicated, or requires too much information, customers may abandon their purchase. You can review this and try to simplify the process by minimizing the number of steps, reducing form fields, and offering guest checkout options. 
• If customers encounter unexpected costs, such as taxes or additional charges, they may reconsider their purchase. 
• If your store only accepts a limited range of payment methods, customers who prefer other options may abandon their purchase. You can look into offering popular payment gateways and diverse payment options to cater to a wider audience.
• Customers may hesitate to provide their personal and payment information if they don't trust the security measures on your website. To help with this, you can display trust badges, secure payment icons, and clearly communicate your data protection policies to alleviate these concerns.

I'm looking forward to hearing back and learning more.

[DaniyalMubashir]

https://ebuyfi.com
this is my store

[Victoria]

Thanks for sharing your store URL, @DaniyalMubashir.

While browsing your website, I noticed you haven't had a chance yet to add your social links to the social media icons located in the footer section. 

Including your social links can help increase visibility and brand awareness, improve customer engagement, enhance customer trust and credibility and increase website traffic.

I also noticed on my end that some images on your storefront tend to load slowly. Complex storefronts can confuse and overwhelm potential customers, leading to higher bounce rates and lower conversion rates. By simplifying your storefront, it can help eliminate distractions and allow visitors to focus on the key elements that drive conversions, such as product descriptions, pricing, and calls-to-action.

Another recommendation I'd like to suggest is organizing your electronics by adding a drop-down menu. This can help customers narrow down their search to find exactly what they're looking for. You can use our guide to set up drop-down menus on your store.