Why are my product changes not saving on Shopify?

Why are my product changes not saving on Shopify?

Aimes
Tourist
4 0 1

Hi,

 

Recently, I have made some changes to the information in my products and saved it.   The following day the changes are gone and it has reverted back to the original product information.  I have only been using shopify for 6 months but this didn't happen before - only in the past few weeks.   

Reply 1 (1)

azamgill
Shopify Partner
325 47 82

Hey @Aimes ,

 

If changes you make in Shopify are not persisting and seem to revert to previous versions, consider clearing your browser cache and cookies. Cached data can sometimes interfere with the display of updated information. After clearing the cache, revisit Shopify, make the changes, and ensure you save them. If the problem persists, you may want to explore other troubleshooting steps or reach out to Shopify Support for further assistance.

 

Thanks
Azam Gill
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