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Re: image isuue

Why are product images not loading properly on my website?

LittleTaste
Tourist
5 0 3

Hi I'm having issues when i browse through products some of the images don't load properly, you can see them but very faint. I originally thought it was my computer as when i would refresh the page they would reload again, But now I'm getting customers complaining off the same issue

Was just wondering what would be the issue is it something i have done on my end.

Please I'm not the brightest flame in the fire No Fancy words lol 

Thanks in advance www.littletasteofhome.ca 

Replies 4 (4)

wmiz
Shopify Partner
41 7 40

Hi,

I see what you mean. Right now the "grid-link__image--loading" class isn't being removed from some products that have already been loaded. It's difficult to say what could be causing this without access to your site's code, unfortunately. Hope that helps some!

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Work with me: me@willmisback.com
LittleTaste
Tourist
5 0 3

What would you need to know to get access to the code. or if you tell me what to copy and paste,

 

 

Edward-Newgate
Shopify Partner
570 22 61

I have checked your store, every image seems at high quality, I did not find any faint image. Have you tried with other internet connection yet?

Screenshot (90).png

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LittleTaste
Tourist
5 0 3

hi thank you for your response but i got so frustrated that I bought mobila theme as customers were complaining. On another note would you know the code for adding the add to cart button on products so customers don have to go through clicking on product and then going to cart.