Why are some products not reflecting the sale price on my online store?

1 0 0

I have put individual sale on every product of my store. Upon visiting the live online store, it shows sale on some of the items and other are still showing on full price. Really confused. please help./

Reply 1 (1)

Shopify Staff
2405 454 405

Hey @Jauhar00.


Thanks for reaching out. 


Since we are unable to authenticate over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. In this case, I encourage you to reach out to our live support to allow us to take a further look into your online store setup and advise further. You can get in touch with our live support by navigating to the Help Center.


When you arrive at the Help Center, you will need to let the virtual assistant be aware that you would like to Speak with support and you will be connected with a Support Advisor accordingly. 


Let us know if you have any questions.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog