Why can I not access tech support?

[swellcreative]

Every time I try to access tech support, I am taken in a loop where I have to select which store, which redirects me back to the help page.

Even if I go direct to this page I am asked to select my store, which then redirects me to the help age.

This is a recent problem, and I have never encountered it before.

Any help would be hugely appreciated!

[Nick_Marketing · Accepted solution]

Open this link in Chrome Incognito mode. You should be able to email or chat with support agents.
https://help.shopify.com/en/questions#/contact/

[swellcreative]

Thankyou, that worked!

[Nick_Marketing]

@swellcreativeGreat to hear!