Why can't customers access my online store?

[NguyenDong]

hi everyone, I have a question . why can't customer access to my store. when customer access to my store will subscribe your email . then they can't access my store 

people can access to my store wintechno.store 

HELP ME !

[swym]

Hello NguyenDong, 

Upon reviewing your store, it appears that it is currently password-protected, which is likely causing accessibility issues for your customers.

To address this, please ensure that you have selected a paid plan, a paid plan on Shopify,  as password removal is only possible with a paid plan subscription.

Regarding your question on removing password protection from the store:

You can follow these steps:

1. From your Shopify admin, go to Online Store > Preferences.
   
   
2.  Scroll down to the password protection section.
   
   
3. Now Uncheck the box that says: ‘Restrict access to visitors with the password’, and hit the save button.
   
   

For more detailed instructions, you can refer to the Shopify help documentation: Remove Password Protection from Your Online Store. 

Additionally, you may find this YouTube tutorial helpful: How to Remove Password Protection from Your Shopify Online Store.

Now your store is visible to all customers and is ready to make sales.

I hope this helps!

Regards,
Abhishek from Swym