Why can't customers access my website?

1 0 0


I have recieved feedback from customers saying they are unable to access my page due to a server not being found. From my end, all seems ok. 
my website is www.Capersiostore.com

let me know if you can help!!!

Replies 2 (2)

Shopify Partner
1052 203 219

Hello @Rhysj 👋

Look like you haven't connected your domain yet. Please follow this article to connect the domain to your store


Zeno Page Builder - Build responsive & SEO-optimized Landing pages, Blog posts, Product pages and more...
Learn more at zenobuilder.com

Shopify Partner
183 12 48

Hi Rhysj, 

I don't seem to have a problem accessing your site. I am accessing from Tokyo Japan and the page loaded with no problem. 

Hope this info helps! 

Amee | Gojiberry Team 

If you like my suggestion please give it a LIKE or mark it as a solution! ★★★★★

Gojiberry - Best post-purchase survey and feedback app for Shopify | Install on App Store for free
Shopify Community is helpful, BUT... why not start asking your customers for feedback instead?

The Ultimate 12 Best Practices to Growing Your Shopify Store