Why can't customers access my website?

Rhysj
Visitor
1 0 0

Hey, 

I have recieved feedback from customers saying they are unable to access my page due to a server not being found. From my end, all seems ok. 
my website is www.Capersiostore.com

let me know if you can help!!!

Replies 2 (2)

ZenoPageBuilder
Shopify Partner
1052 203 219

Hello @Rhysj 👋

Look like you haven't connected your domain yet. Please follow this article to connect the domain to your store

https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/connect-domain-manual

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Gojiberry-Amee
Shopify Partner
183 12 48

Hi Rhysj, 

I don't seem to have a problem accessing your site. I am accessing from Tokyo Japan and the page loaded with no problem. 

Hope this info helps! 

Amee | Gojiberry Team 

If you like my suggestion please give it a LIKE or mark it as a solution! ★★★★★

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