Why can't I access my online store and how to fix it?

Why can't I access my online store and how to fix it?

kiki123
New Member
5 0 0

<p>Hi,


I can't access my sopify store and get this : How to fix it ? i have tried call sopify support 4 times, and they said, "the specialist team will be checked but after 2 weeks i waited, my store is none and keep errors.

"There’s a problem loading this page

Your account [email protected] doesn't have permission to view this page. Try using a different account or going back to the Stores List page."

Please, if someone have experienced like this share to me.</p>

Replies 5 (5)
kiki123
New Member
5 0 0
kiki123
New Member
5 0 0

I can't get into.

kiki123
New Member
5 0 0

Screenshot 2024-03-18 at 17.36.25.png

kiki123
New Member
5 0 0

i have done 2 times but no result.

LXL
Visitor
3 0 0

Hello @kiki123 , Have you solved the problem? I am facing the same issue and seller support won't give any help.