Why can't I change store currency in store details? Everyone please help me

levu
Shopify Partner
1 0 0

levu_0-1709194661399.png

 

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
7680 1493 1496

Hi @levu 

I'm Dan from Ryviu: Product Reviews, Q&A

 

I found in this article that Only the store owner can change store currency.

https://help.shopify.com/en/manual/payments/shopify-payments/selling-and-getting-paid-in-different-c...

So please check if you are login in a store owner or staff account.

 

Best Regards,

Dan from Ryviu

- Helpful? Like or Accept solution! or Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

Iris
Shopify Staff
819 67 100

Hi @levu ,

 

Thank you for reaching out to the Community. I'm happy to provide some assistance with this issue you’re experiencing. As mentioned, only the store owner can change store currency. 

 

You can view and change your store currency from the Store currency section of the Store details settings page. When logged in as a store owner you will be able to see Change Store Currency option as shown below.

 

4d9yw-6yjxd-l3gv0-hvk8x-467vp

 

However, when logged in as staff then it is expected to see only Change Formatting as you do in your screenshot. So, to change store currency please check in with the store owner to complete this action.

 

Also, before you change your store currency, review the impact of this change on your store. Let me know if that helps. 

 

Iris | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog