Why can't I edit my older blog posts without formatting issues?

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I create long blog posts, with lots of photos, videos, internal and external links. I usually continue to edit them for a few days, or even a week after they've posted, and I have no issues at all.


But if I have to come back a few months after they've posted, for example, to swap out a video that is no longer available on YouTube, or even just to add a sentence to a paragraph, I can't do it. 


The newly edited blog post will suddenly develop a series of blank lines that I can't remove, or if I try to remove them, will intersperse one paragraph into another, or remove whole paragraphs entirely. If I try to remove a video, even if I carefully remove just the HTML from that video, the blog will truncate at some weird spot, sometimes, literally, a third of the way down into another video. I will be able to see that the rest of the blog is "there" but it will no longer be visible to a reader.


This is happened several times, and I've had to recreate the blog post from scratch, which sometimes takes hours.


Any thoughts?

Replies 2 (2)

Shopify Staff
2536 232 539

Hi @CatintheBox,


This is not expected behaviour and something we'll want to take a closer look at to troubleshoot for you. Please reach out to our support team via the Help Center as they can authenticate on your account, view the affected blog posts, and hopefully assist with this moving forward.

Victor | Social Care @ Shopify 
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Hi Victor,


I noticed after I posted this that Shopify made some changes to the blogging capabilities on the platform. I haven't tried to update an older post since those changes, so I can't speak to whether the changes will prevent this from happening in the future. It's so frustrating that I hesitate to even test it out, until I really need to make an update!! I'm hoping that I can just reply to the question in the future if I continue to have problems.