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Re: Cant Edit Product Details

Why can't I edit product details without encountering a 500 error?

MAK23
Tourist
12 0 7

Hello,

 

When I try to load any product in Shopify Backend to edit it I get a 500 Error

 

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There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later.

 

Anyone else seeing this?

 

Thanks

Replies 8 (8)

Ajevie
Tourist
8 0 1

Not just products, I can't load individual orders either.

Ajevie_0-1704387171775.png

 

MAK23
Tourist
12 0 7

Yes me also now...

therealkiishi
Visitor
1 0 0

I am also experiencing this, I hope Shopify can rectify this as soon as possible cause I am about to launch my website.

ayodev
Tourist
3 0 1

+1 same error in chrome and safari. clearing all application data (local storage, cookies, etc) didnt work. I cant process orders or edit/create products..

 

THIS IS BREAKING PRODUCTION BUG!!

ayodev
Tourist
3 0 1

working for me again

aleksssimeonova
Visitor
1 0 0

How can I fix it?

ayodev
Tourist
3 0 1

they reverted or fixed the change hours later same day, not happening right now

gbielsky
Visitor
2 0 0

Same with our store! the error is for when you click in products, orders, and customer pages.