Why did the text for my product categories change to chinese?

[Tomates]

Under settings, the language still says it's English as default and the categories used to be in English, they just randomly changed to Chinese and I don't know how to change them back.

[rajimulislamjoy]

Your product categories have suddenly changed to Chinese and your language settings are still set to English in Shopify, it might be a glitch or an issue with the data. Contact Shopify Support to investigate the problem and help you resolve it

[alsunnahcorner]

Same with me.. need help

[Kruberu]

mine too.......

[suzywong2018]

Mine too, very strange!!

[HarrietsArt]

Mine is the same!

[iheartguts]

Having same problem and glad I'm not alone! I also briefly saw categories change to Spanish. Let's hope it's just a glitch!

[VosneRomaHey]

SAME HERE

 

[karlijill]

Same problem here....thanks for bringing it up.

[MacksFactory]

I'm also having the same issue.  

I'm frustrated with Shopify.  they are making interface changes and things are just not working well. They need to go back to the way it was. 

[ArtDept1]

Same issue here today! So weird.

[acarpenter4866]

Same issue as well

[abbybest]

Same

[katiestevenson6]

I'm having the same issue

[mohrc]

same here.

[Sgroi]

Same issue here. Hope someone finds a fix soon.

[SassyGals]

Same Here - Agree with the fix soon comment

[jejbrat]

Having the same problem as well.  Is this something that Shopify will be looking into and fixing?  Sounds like a Shopify issue.

[Charles_Merrill]

Having the same problem! Have also been trying to import new products but the the categories automatically changes into Chinese even though they were written in English

[wavwarehouse]

Having the same issue. All the categories are in Chinese. 😅

[david-m-zwift]

Same issue

[Laurie_Crafton]

Another one of my Shopify friends is online with Shopify. They say it is a glitch and they are working on it but no timeline on the fix. 🙄

How many of us said "oh crap what did I do?" 🤣

[twinkielite]

Same issue here - it was fine yesterday. This seems to be a system-wide Shopify glitch.

[sklsoto93]

Same, glad to see it isn't just me, I was like... What in the heck just happened.

[VosneRomaHey]

This is the response from Shopify Support:

"Thank you for bringing this to our attention. We are currently experiencing issues with the product category language, and our developers are actively working on a solution. We will send you a follow-up email once the issue has been resolved. "

[TK]

same issue in all our stores. sometimes it changes to a different language as well—8k products.

[RWW]

We're having the same issue too - at first we thought it was due to a VPN issue but it isn't that. I guess we aren't adding any more products to the store today until this is fixed!

[tmsc16]

Same here!!!

[mlneron]

Same here! Been in line for over 40 mins waiting to chat with support. I'd say their teams of Devs are probably on it trying to fix it!

[Zarveil]

Same For me, So frustrated now.

[mlneron]

I'm just surprised they haven't send an email to store owner about it...

[Lizzie_Thomas]

Yes! I have had the same issue! How on earth did they break that?

[zedo]

Same here as well

[LazyBWesternWea]

Same here.  

[mossfusion]

Confirmed- Happened to me as well

[sklsoto93]

Seems to be back to normal for me at least! - in California and needed it to be in english

[michael641]

System wide defect. They just fixed it.

[Sgroi]

Mine still shows Chinese when I try to change the category

[Elias]

Hey, @Sgroi.

Thank you for joining the thread and bringing this to our attention.

Our developers have reported this issue to be resolved. However, if the problem continues to persist on your end, then please get in touch with us via the Shopify Help Center and we'd be happy to take a closer look at your account.

If you have any other questions on this topic, then don't hesitate to let us know.