Why does activating reCAPTCHA freeze my site's screen?

Erwin-Sunhats
Tourist
22 0 2

Hello,

 

When I activate Recaptcha (Enable Google reCAPTCHA on login, create account and password recovery pages) on my site, I regularly get customers where the screen freezes (mobile, iPad, safari browser). What can I  do to not let this happen?

 

If I don't have it activated I get 30 to 40 spam accounts per day from Russian origin.

 

Thank you

Erwin

Reply 1 (1)

tim
Shopify Expert
3566 302 1329

I've seen that some apps may interfere with recaptcha.

If you can try disabling them one by one you should be able to find out which one.

 

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