Re: Google merchant Misrepresentation

Why does Google merchant keep rejecting my website?

Harmen125
Visitor
3 0 0

Hi,

 

My website www.tufy.nl keeps rejected by google merchants.

I think my website meets all requirements. 

I have all policies on my website and a good contact page.

What's going wrong?

 

Grtz

Harmen

Replies 8 (8)

EmmanuelFlossie
Shopify Partner
3717 283 856

Because you are drop shipping,  you are already putting yourself at a disadvantage. Google requires a higher trust factor if you are drop shipping.

 

For example consider focusing on 1 niche.

For example missing business details in the footer of all pages.

For example missing contact form on the contact page.

For example missing availability status on the product landing page.

 

These are just examples, as checking the whole site is a big task, I recommend reading:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).
SmooveMP5
Visitor
2 0 0

Hey Emmanuel. My GMC is also flagged as Misrepresentation. 
Is there anything noticeable you see on my store that is violating Googles policies? www.Powerlabgen.com

EmmanuelFlossie
Shopify Partner
3717 283 856

@SmooveMP5 for example, you are using a virtual address. Google generally does not approve this. Consider using a real address, where you the person is located.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).
SmooveMP5
Visitor
2 0 0

Is that the only noticeable thing you see wrong? Everything else is fine right? All the policies are there, customer service phone number, email and contact form. Return and shipping policy. FAQ’s.  Product pages are organized. I’m not sure how my website is misleading customers. 

EmmanuelFlossie
Shopify Partner
3717 283 856

Checking a website is a big task and the example I provided was 1 example of a fundamental issue. It is recommended that you check the policies in the previous reply to find more issues.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).
sword1965
Tourist
10 1 1

A little bird told me today that Google already knows the product numbers of ALL DROPSHIPERS. Consider changing your product numbers.

aprokezek
Visitor
2 0 0

Hello Emmanuel!

I'm facing the same Mispresentation issue from Google and I'm not sure what I'm doing wrong for this shop: https://apromancsok.hu

 

My other shop is completely fine by default for years using google: https://aprokezek.hu

 

Could you please get me some advice?

 

Thanks!

EmmanuelFlossie
Shopify Partner
3717 283 856

Having multiple websites will be the main reason in your case.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).