Why does my chat with the support team keep disconnecting?

Alf3
Visitor
1 0 0

when i chat with shopify support team i am getting disconneted

 

the message says ................ Unable to establish a connection...... Reload .......

 

I couldnt continue Chat with support team 

Reply 1 (1)

Victor
Shopify Staff
2513 230 533

Hi @Alf3,

 

Thank you for getting in touch. Do you have a screenshot of this error message that you can share with me, if possible? What web browser are you using?

Victor | Social Care @ Shopify 
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