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Why does my 'Contact Us' page keep redirecting to the 'Info' page?

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Why does my 'Contact Us' page keep redirecting to the 'Info' page?

adorcollective
Tourist
11 0 2

Hello, I'm struggling with a problem. When I go to the "INFO" menu on the footer and "CONTACT US" it gets redirected to another page ( "info" ). I tried deleting the page and menu and make it again but it the problem persists. 

This is the website: adorcollective.com

the pw is: geicay

 

Thank you.

Accepted Solution (1)
JasmeetVT14313
Shopify Partner
292 63 76

This is an accepted solution.

@adorcollective It is working perfectly fine. I'm getting redirected to the Contact page
Try clearing cache or test in Incognito mode. 
Let me know if issue persists.
Please hit Like and mark it as a solution if this helps

- VTN Customer Dashboard enhances your customer's dashboard with advanced features, profile management, and order tracking. Free trial available.
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com

View solution in original post

Replies 4 (4)

JasmeetVT14313
Shopify Partner
292 63 76

Hi @adorcollective 
It seems you have removed the footer navigation. Please re-add so that I can check and guide you.

JasmeetVT14313_0-1713268105656.png

 

- VTN Customer Dashboard enhances your customer's dashboard with advanced features, profile management, and order tracking. Free trial available.
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com
adorcollective
Tourist
11 0 2

Oh sorry, the header of the site, not the footer!

JasmeetVT14313
Shopify Partner
292 63 76

This is an accepted solution.

@adorcollective It is working perfectly fine. I'm getting redirected to the Contact page
Try clearing cache or test in Incognito mode. 
Let me know if issue persists.
Please hit Like and mark it as a solution if this helps

- VTN Customer Dashboard enhances your customer's dashboard with advanced features, profile management, and order tracking. Free trial available.
- Feel free to contact me at jasmeet.kaur@vtnetzwelt.com
Mafe2024
Visitor
1 0 0

Hi I'm have a similar problem. I add the FAQ option in the footer, but when I clicked on it, it redirects me to another page (collaborators page), In the page section inside the online store, I added the information of FAQ but it didn't redirect me to that page.

IMG_0298.png

But When I looked in the preview of my website, in the top of shopify's tool where it says default and the other option is to see the components of the website that I'm designing , I clicked on pages and It showed me differents pages, that doesn't correspond . I atteched an image

 

IMG_0299.jpeg

I need a quick help, please.

Thank you!