Why does my online store get deactivated after changing bank details?

Why does my online store get deactivated after changing bank details?

sdw
Visitor
2 0 1

Hey guys support has been very useless for a while and I cant seem to understand why this is happening, every time i tweak the setting for the bank account or use a credit card (Wise Mastercard) that has been used for numerous stores, the store suddenly gets deactivated. Up until a few months it was called the AUP and Shopify at least sent a notification but this time I got no emails or anything.

 

I've seen numerous forums like this here as well and we still don't have an answer: 

1 - https://community.shopify.com/c/shopify-discussions/your-account-doesn-t-have-permission-to-view-thi...

2 - https://community.shopify.com/c/shopify-discussions/store-unavailable-suddenly/m-p/2208286

3 - https://community.shopify.com/c/shopify-discussions/shopify-made-my-store-inactive-suddenly/td-p/228...

 

For your information all 3 stores got banned instantly after switching bank accounts:

https://admin.shopify.com/store/7387ba/themes

https://admin.shopify.com/store/fefa59-2/themes

https://admin.shopify.com/store/5d4578-3/

Reply 1 (1)

Ricardo159m
Visitor
1 0 0

I'm going through this and I'm desperate! It's not the first time this has happened to me!