Why does my online store show 'not found' on a blank page?

1 0 0

hello i am unable to open my store it says not found with blank page ?

whats the matter ?

Replies 3 (3)

Shopify Partner
1487 336 465

It is a known issue right now. Please keep monitoring the status page for updates.

Check status here: https://www.shopifystatus.com/

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
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Shopify Staff
2221 152 259

Hi @adnankayani,


Thank you for bringing this to our attention and thank you @Nick_Marketing for advising!


I understand not having access to your store is not ideal. We appreciate your patience while our developers worked on this. Thankfully, the issue has now been resolved and you should have access to your store.


If you are still experiencing issues I would recommend restarting your browser and clearing your cookies and cache. I'll also share our Shopify Status page  where you can view active updates and what service areas are affected or resolved.

Victoria | Shopify 
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Shopify Partner
29 3 12

Hi @adnankayani !


Everyone is facing the same issue today. Apart from the Status Page, You can check out the Shopify Support twitter for more information. The issue seems to be solved now. I think you can try clear cache and restart your browser like what's suggested here.


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