Why does my order number appear this way?

AhmedFathy12
Shopify Partner
46 1 4

AhmedFathy12_0-1707389582748.png

why the order number is like that ?

 

Replies 4 (4)

kgbfashionista
Navigator
345 24 46

Was it placed via Shop App or paid via Shop?

Feel free to like my post if it was helpful at all
AhmedFathy12
Shopify Partner
46 1 4

no with cod 

kgbfashionista
Navigator
345 24 46

We have similar thingy when orders are placed via Shop App - customer sees this order number as a random letter and number combination, whereas on our admin panel we see it as normal + there will be a note with that customer-facing order number (random letters+numbers).

 

Could be something similar.

 

Does it shows alright in your admin?

Feel free to like my post if it was helpful at all

Salesworm
Tourist
37 0 2

Nothing to worry about if you do have placed an order recently. Start worrying if you do not get that "text" they mention with the order details 🙂