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Why does my personal email show on the checkout page?

Solved

Why does my personal email show on the checkout page?

Siraengs
Excursionist
21 2 7

I'm trying the checkout with a customer account to see if it runs smoothly.

Then I see this one. Instead of showing sender email, it shows my personal email instead. 

Is there anyway to fix this? 

 

Thank you and merry Christmas! 🎄

 

Shopify.png

Accepted Solution (1)
Siraengs
Excursionist
21 2 7

This is an accepted solution.

Hi! Thank you for the reply. 

 

I found the problem. It only on shows Shop Pay option. And I checked with the app developer, they don't have Order confirmation function. 

 

View solution in original post

Replies 2 (2)

TheScriptFlow_
Shopify Partner
848 63 106

This is because you added third party app Order Confirmation. You might share your mail with this app.
Would you please check the app. Or share Store URL so that I check that which app is used.

Thanks

- Need a Shopify Specialist? Chat on WhatsApp +923036471248 Or Email at info@thescriptflow.com

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


- If my solution was helpful, mark it as a solution and hit the like button!

Siraengs
Excursionist
21 2 7

This is an accepted solution.

Hi! Thank you for the reply. 

 

I found the problem. It only on shows Shop Pay option. And I checked with the app developer, they don't have Order confirmation function.