Why does my Shopify bill increase to Rs. 2000 after a 3-month trial?

[sb697137]

please explain after trial period (Rs. 20 for 3 months) bill jumps to Rs. 2000(approx.) per month

[Victoria · Accepted solution]

Hello, @sb697137.

Thanks for posting your question to the Shopify Community.

When you first sign up to create a Shopify store, you have a 3-day free trial. Once the 3-day trial period is over, you'll then proceed to the pick a plan page. You will be able to select either the Starter, Basic, Shopify and Advanced plans for ₹20/month for 3 months. After the 3-month period is up, you will be required to pay the full price of your selected plan as normal.

Depending on which plan chosen, the Basic Plan is ₹1,994/month, Shopify Plan is ₹7,447/month, Advanced Plan is ₹30,164/month and the Starter Plan is ₹399/month.

Please let me know if you have any questions! 

[sb697137]

after 3 months domain is made by me ? or the company is made for mine.

[Victoria]

Thanks for your reply, @sb697137 

You have several options when it comes to owning your own domain. 

When you first create your Shopify store, by default, your online store is given a .myshopify.com URL. To change the web address that's displayed to customers while they browse your online store, you need to use a custom domain.

To obtain a custom domain you can explore the following:

• Buy a domain through Shopify
• Connect a third-party domain to Shopify
• Transfer your domain to Shopify

[official_gamer]

can i cancel my plan after three months if i don't want to pay 1994 or 7447 or 30164 per month and if i that means i can choose any plan at start before 3 months right

[Blair]

Hi @official_gamer,

Thanks for reaching out to the Community. I'd be happy to provide some assistance with this request, to ensure it gets resolved.

To share some insight, the promotional offer mentioned in this thread is no longer available. While I can completely understand the impact, we're currently offering your first month for ₹20 when you first sign-up. Following your first month, subscription fees will be charged depending on the plan you've selected. 

If at any point you no longer wish to run your online business, you can deactivate your shop but will need to pay any outstanding balances that you may have on the account. To learn more about this and how you can close down your shop, feel fee to check out our Pausing and Deactivating Your Store. 

Please let me know if you have any other questions.