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Re: Why does my website say it can't process the payment due to technical reasons when I make a purc

Why does my website say it can't process the payment due to technical reasons when I make a purchase

TinaMD
Visitor
3 0 0

为什么我的网站在购买时显示由于技术原因无法处理付款,请选择其他付款方式。
在我的后台,我已经成功将PayPal和信用卡/借记卡设置为我的付款方式,并且我的PayPal帐户已激活。为什么我在进入购买页面时收到此消息:

QQ截图20240617151449.png

有人知道它是什么以及怎么做吗?

Replies 3 (3)

ES1
Shopify Partner
261 25 30

Hi,

 

The issue here is that Paypal is able to find traces of your login to Paypal from your browser/machine and because they consider the owner of the Paypal trying to supervent there system to make the payment, there API is giving this error.

 

Please log out of Paypal, hard clear cache, close the browser, re-open and go to your website, add the product to cart and then try to make the payment.

 

Best way is to use a friends phone/computer and then go to your website and try to order. If all your Paypal settings are correct, it should work. You should have never logged into Paypal from this machine.

 

 

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TinaMD
Visitor
3 0 0

I've tried your method and I still can't pay, I've also tried to add the cart using someone else's phone and it still shows the same unable to pay banner. Is there any chance it could be something else please?

ES1
Shopify Partner
261 25 30

Hi, How are you making the payment ? What card are you using to make the payment. The payment should be be done using someone else's card or paypal account.

 

Hope you are not using your card or your own paypal to make the payment. If your Paypal Express is setup properly (please try to login to Paypal from your own machine and complete all formalities) then this should work.

 

 

Please don't forget to Like and Mark Solution to the post that helped you. Thanks!

If this fixed your issue, Please Like and Accept as a Solution.
Looking for assistance? Hire an experienced Shopify Partner! Visit EcommerceStorez.us today for a quick quote.
Seeking an elegant theme designed to boost conversions? Explore our High-Converting Shopify Themes today!